Ooredoo expands Copilot licensing to boost AI productivity for its Qatar workforce. The telecom firm widens Microsoft 365 Copilot access to more staff, targeting routine task automation. This rollout advances Ooredoo’s digital goals in efficiency and service delivery.​
Expansion Details
Ooredoo Qatar extends Microsoft 365 Copilot licenses across teams. The AI integrates with Word, Excel, PowerPoint, Outlook, and Teams for seamless use. Employees draft emails, summarise long threads, and build charts from simple prompts.​
Copilot scans company data to spot trends and suggest Excel formulas. It handles large datasets for quick analysis without coding skills. Staff save hours on reports, shifting time to client needs.​
Leadership Statement
Sheikh Ali bin Jabor bin Mohammad Al Thani, Ooredoo Qatar CEO, champions the move. He states the Microsoft tie-up lifts operations and team output. The CEO ties it to Qatar’s innovation push and customer focus.​
Ahmad El Dandachi, Microsoft Qatar General Manager, praises Ooredoo’s AI lead. He notes Copilot drives agility and supports national digital aims. Both leaders see measurable gains ahead.​
Productivity Gains
Copilot condenses meetings in Teams with action lists and links. Outlook users get tone advice and draft tweaks for clarity. Excel tools pull insights from files, aiding fast choices.​
Teams report better alignment from chat recaps spanning weeks. Automation frees focus for strategy and creativity. Early tests show workflow speedups in customer support.​
Ooredoo staff now query data across apps for unified views. This agentic setup sparks autonomous processes. Collaboration rises as AI handles grunt work.​
Enterprise-Grade AI Tool
Microsoft 365 Copilot offers enterprise-grade security and compliance, protecting data privacy across all interactions. It respects sensitive labels and enforces governance policies, ensuring company information stays secure. IT admins maintain control over AI usage, meeting regulatory requirements.​
This solution supports integration with business line applications, making AI-driven insights available organisation-wide. Users experience AI that understands context from company documents, emails, and meetings, enabling precise and relevant assistance.​
Strategic Impact
Ooredoo expands Copilot licensing to lead Gulf telecom AI use. Qatar’s main mobile and broadband provider gains edge in enterprise services. The step follows pilots that sharpened client interactions.​
Prior Microsoft deals laid the groundwork for this scale-up. Ooredoo eyes agent tools next for deeper automation. The firm serves consumers and businesses with enriched digital options.​
This positions Ooredoo at the forefront of regional transformation. Workforce tools match rising service demands. Qatar benefits from telecom innovation benchmarks.​
