How to manage customer relationships while working remotely

As the concerns about the coronavirus grew, as a precaution, everyone started working from home. So, being sales leaders, what should you do to deepen the connection with your customers at a time when digital communication becomes the primary form of communication? What do you say to our clients when they are locked up at home? And how can you be there for the people without physically being there?  So, below are some practices that you can implement to maintain strong relationships with your clients and build new ones, even when you are not on the road. Have a good read! Know your customer  Knowing the customer well is essential for the service. Knowledge helps in efficient and short-term resolutions. It is necessary to understand their needs and also have a history of your services. Using a Help or Service Desk system to manage your calls can make a big difference in this