Artificial intelligence (AI) has emerged as a game changer in various industries as it is revolutionizing the way businesses operate and make decisions. Artificial intelligence, in a way, has the potential to revolutionize or even disrupt small businesses in numerous ways. The small business sector is no exception to this transformation wave. While some see AI as a threat, claiming that it could result in job displacement and make it more difficult for small businesses to compete with larger ones, others see AI as an opportunity, believing it can help small businesses run their operations, lower costs, and improve their goods and services. One of the examples of AI that has taken the world by storm is ChatGPT. While a few business owners feel that the AI tool has helped them manage and be more productive, other business owners feel threatened by the capabilities of an AI that can easily write and provide users with answers. In this article, we will explore how AI can be both a threat and an opportunity for small businesses. Artificial intelligence: A friend or a Foe? You would be lying to yourself and others if you say to me that you aren’t a little bit intimidated by AI. I can say that I am scared but also excited to know what AI can bring to my business. Let me get into details.
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